The paperwork

Policies and disclosures

Six pages covering what happens to your information, who actually turns up at your building, and what to do when something goes wrong.

Every policy on this site

What gets recorded about a customer and a building, how long each record stays, and how to have yours removed.

The terms this website is offered under, and what an enquiry through it does and does not commit either side to.

Where the standards references on this site stop being general reading and start needing somebody at the opening.

How this site was built for assistive technology, what is known to fall short of that, and how to report a barrier.

How to raise a problem with work carried out, what will be asked for, and what happens after you have raised it.

Who operates this website, how the contractor attending your building relates to it, and what call tracking records.

None of these are indexed. They exist to be read when you need them, not to be found in a search for door work.